Customer Service

We are the key piece in the satisfaction of your customers

Customer Care

Everytime we use the word help we mean it. Our staff knows how important it is to deliver a proper assistance to every customer before, during and after the purchase. We make sure we empower our teams to optimize their responses in every day situation.

Customer Care is a key part in your positioning strategy for the current market

Calls

Shipments   Monitoring

Agent for chat

Email Respond

Virtual Assistant

Questions in eCommerce

Customer Registration

Billing

Attention in Social Media

Collection

Customer services and staff

Some channels we use

Multilanguages services

Traditional

Personal phone attention is still the best channel to handle complex transactions

Online chat

Must have

Online chat has become an indispensable medium in the digital world

Formal communication

Official channel

Email remains as the main channel for any formal communication with your customers

 
Social media

High Exposure

Attention in time in social media today is an important multiplying factor

Services for eBay, Amazon, Walmart, Jet, NewEgg and more

Strategy development, design, management and research

Analysis, investigation and reports to understand the market

360° Services on Facebook, Instagram, Twitter, among others

We provide other services accounting, administrative, and more

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